Real-time Call-Outs to Salesforce Objects and External Systems are supported features of Vlocity OmniScript.

• A. True
• B. False
• C. Only Salesforce
• D. Not supported

Answer: (A)

OmniScript can reach out to Salesforce objects and external systems in real time, bringing data back into the flow as the user progresses. This is done by configuring a Callout step to perform operations on Salesforce objects (like read, create, or update) or to invoke external REST/SOAP services. The response is returned synchronously and placed into the OmniScript data path, so subsequent steps can use the fresh data immediately. This real-time integration capability is a built-in, supported feature, making it possible to drive dynamic user experiences with live information.