The Vlocity Industry Console (VIC) uses industry-specific templates that provide the most common functionality for each industry.

• A. True
• B. False
• C. Not sure
• D. Not applicable

Answer: (A)

Industry templates in the Vlocity Industry Console are built to provide the most common functionality for each industry, right out of the box. These templates capture typical patterns for processes, user interfaces, data structures, and integrations that real-world users in that industry expect. By starting with these ready-made templates, teams can configure and deploy a working console quickly while maintaining consistency and best practices across implementations. If a project needs something beyond the template, it can be customized, but the templates themselves are designed to cover the everyday needs most customers have in that industry. For example, insurance templates might include standard flows for policy updates, claims intake, and service interactions, which demonstrates why this approach is considered the default—focusing on the common functionality first.