What are Vlocity OmniScripts in a nutshell?

• A. A Vlocity OmniScript is a way for a person to complete a business process, providing a configurable means of a seamless customer experience.
• B. A Vlocity OmniScript is a server-side database.
• C. A Vlocity OmniScript is a JavaScript library for charts.
• D. A Vlocity OmniScript is a tool to manage marketing campaigns.

Answer: (A)

OmniScripts are guided, declarative flows in OmniStudio that let a user complete a business process through a configurable, seamless customer experience. They define a step-by-step journey—collecting input, applying logic, presenting UI, and orchestrating calls to systems or data sources—so the same flow can be reused across channels like web and mobile. They are not a server-side database, not a JavaScript library for charts, and not a tool to manage marketing campaigns; the purpose is to model and execute end-to-end customer interactions through configurable, declarative scripts.