Where can you change the appearance and behavior of OmniScript elements?

• A. In base templates and by creating custom templates.
• B. In base templates only.
• C. By editing the Script Configuration.
• D. By re-activating another version.

Answer: (A)

The appearance and behavior of OmniScript elements come from templates. OmniStudio provides base templates that define standard rendering and interaction, and you can create custom templates to tailor how elements look and behave to match branding and process needs. By using both base templates and any custom templates you build, you control styling, layout, and interactivity without altering the underlying script logic. Using only base templates wouldn’t cover bespoke needs, editing Script Configuration changes script logic rather than visuals, and re-activating another version deals with versioning, not how elements are rendered.