Which action type is used to fetch data from Salesforce records?

• A. DataRaptor Extract Action
• B. HTTP Action
• C. Email Action
• D. DocuSign Envelope Action

Answer: (A)

DataRaptor Extract Action is used to fetch data from Salesforce records. In OmniStudio, DataRaptor Extract is designed to query Salesforce objects (standard and custom) and return the requested fields in a structured output that can feed into OmniScripts or Integration Procedures. This makes it the go-to tool for pulling data from Salesforce rather than performing external calls or sending documents.

The other actions serve different purposes: HTTP Action calls external web services, Email Action sends messages, and DocuSign Envelope Action creates and manages DocuSign envelopes.